How to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)

Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)

I got a problem with my Seagate external hard drive not showing up on my MacBook Pro. This has been an issue for a while and I’m getting frustrated now. Is there something I can do to access the external hard drive? All my documents, videos, and the green screens I use are in them. Please help.

Many users reported the issue about Seagate and WD external hard drives not showing up in the Apple support community. When you plug an external hard drive into your Mac, it doesn’t appear on the desktop or in Finder. How to fix the problem? Here some troubleshooting tips will be shown to fix external hard drives not showing up on Mac (Ventura, Monterey, Big Sur, Catalina, etc.) at your disposal. We will also discover how to protect your data beforehand.

How to Avoid Data Loss Before Fixing External Hard Drive not Showing up on Mac?

It’s essential to note that your data stored in the unrecognized external hard drive can be erased or lost accidentally due to all kinds of uncertainties during its repair process. Hence, to avoid data loss, you’d better have the files on the drive extracted and backed up first. A piece of hard drive data recovery software like MacDeed Data Recovery deserves to be tried to recover data from external hard drives not showing up on Mac.

Once detected by MacDeed Data Recovery, your external hard drive will get a thorough scanning to find the most recoverable files. Besides external hard drives, this versatile tool also supports other storage devices like internal volumes, USB disks, SD cards, memory cards, digital cameras, etc. It recovers data from HFS+, FAT16, FAT32, exFAT, ext2, ext3, ext4 and NTFS file systems.

Why choose MacDeed Data Recovery?

  • Restore files directly from the external hard drive not showing up on Mac
  • Recover data from external hard drives under various potential data loss situations including mistaken deletion, improper operation, formatting, hard drive crashes, etc.
  • Support 200+ types of file recovery such as photos, documents, videos, audio, emails, and archives on Mac
  • Straightforward operation and high recovery rate
  • Batch selects the data to be retrieved with one single click
  • Preview files to improve recovery efficiency
  • Traceable historical scan records to avoid repeated scanning
  • Recovered data saved to a local drive or cloud services

​Follow the below guide to extract data from your external hard drive that is not showing up on Mac.

Step 1. Download MacDeed Data Recovery. Then install and open it.

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Step 2. Go to Data Recovery mode.

Select a Location

Step 3. This data recovery software will list all storage devices that appear in Disk Utility. So if you can find your external hard drive in Disk Utility, you can select it here. Then click “Scan” to continue.

files scanning

Step 4. After scanning, you can preview each found file. Select the files you need and click “Recover” to save them on another hard disk. Then you can access the files normally.

select Mac files recover

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How does Fix External Hard Drive not Show up on Mac?

After backing up your data from the unrecognized external hard drive to a safe location, now it’s time to fix it for reuse. Read on to learn different fixing methods in detail.

Solution 1: Check connections between Mac and external hard drive

If your external hard drive is not showing up on your Mac, in the first place you are supposed to check whether the connectivity is poor. There are several common possibilities leading to improper connection. Check them below and get the solutions to display the hard drive on Mac.

  • The connecting cable is connected loosely at either end. – Plug in the cable correctly.
  • The USB cable is faulty. – Try a different cable.
  • The USB/flash drive port has been damaged. – Use another port.
  • The hard drive needs more power than your port can offer – Try to apply an externally powered USB hub or power supply for the drive.
  • Errors exist on your Mac’s hardware. – Connect the external hard drive to another Mac.
  • The format of the external hard drive is not compatible with macOS. – Connect it to a Windows device.

Solution 1: Check connections between Mac and external hard drive

Solution 2: Get an external hard drive to show up in Finder Mac

In case you have confirmed that your external hard drive is properly connected with the Mac, and it still fails to be showing up. Check the macOS drive display settings to see if your drive is not selected to show up on Mac. See below for the instruction to show the external hard drive on Mac Finder.

  1. Open Finder from Dock.
  2. Click Finder on the Apple menu bar > choose Preferences from the drop-down menu.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  3. Select the “Sidebar” tab > find “External disks” under “Devices” > tick the small box next to it. Then your connected external hard drive will appear in Finder.
    Select the “Sidebar” tab > find “External disks” under “Devices” > tick the small box next to it. Then your connected external hard drive will appear in Finder.

Solution 3: Show the external hard drive on the mac desktop

You can also fix the external hard drive not showing up by making your Mac show mounted drives on the desktop. Go to Settings -> Finder Preferences. Under the General tab, make sure you have ticked External disks under “Show these items on the desktop”. If the box has been truly checked, proceed to other solutions.

Solution 3: Show the external hard drive on the mac desktop

Solution 4: Make the external hard drive visible by Disk Utility

To show the external hard drive on Mac, another method is to make use of Disk Utility once the drive appears in it. There are 2 kinds of scenarios.

Scenario 1: Mount the external hard drive

If the external hard drive is not necessarily mounted, your Mac can’t recognize it for sure. When you mount a volume, it will enable you to access its files and directories via the computer’s file system. Here’s how to manually mount the external hard drive.

  1. Open Finder > Applications folder > Utilities > Disk Utility.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  2. Highlight the external hard drive from the left sidebar.
  3. You will see the “Mount” button at the top center if the drive is not mounted. Then click the “Mount” button to start the mounting process.
    Scenario 1: Mount the external hard drive

Scenario 2: Run First Aid for the external hard drive

An external hard drive with internal errors will also make it inaccessible to your Mac. First Aid will check the hard disk for errors and repair it if necessary. Follow the below steps to use First Aid in Disk Utility.

  1. Go to Disk Utility as in Scenario 1. You can also search for Disk Utility through Spotlight.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  2. Highlight the grayed-out external hard drive > select First Aid in the top center.
  3. Select Run to perform hard disk diagnostics and fix any issues.
    Scenario 2: Run First Aid for the external hard drive

Solution 5: Repair the external hard drive not showing up on Mac using Terminal

Certain Terminal command lines have the ability to remove files that prevent your external hard drive from showing up as usual. Though the process tends to be a bit tricky, it’s still worth a try as a last resort. As following is the tutorial on how to fix undetected external hard drives on Mac in Terminal.

  1. Launch Terminal by searching it with Spotlight.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  2. Type the command line: “diskutil list”, and then press enters to execute.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  3. You will see all the storage disks connected to your Mac from the resulting list. Find the external hard drive not showing up. In this example, the internal identifier of this drive on macOS is “disk2”.
    Practical Options to Fix External Hard Drive Not Showing Up on Mac (Seagate & WD Disks Incl.)
  4. Type another command line: “diskutil eject disk2” and press Enter. Don’t forget to replace the exampled number with your own identifier during the actual operation.
  5. Disconnect the hard drive and your Mac.
  6. Then plug the drive into Mac again. Finally, go to check whether your external hard drive shows up on your Mac.

Other Potential Solutions that may Fix External Hard Drives not Showing up

  • Try to connect the external hard drive in a more slow and more careful manner.
  • From the Finder menu, select “Go to Folder…” and type the external drive path that appears under Disk Utility. Ex: /Volumes/mydisk.
  • Reboot your Mac computer and try connecting the external drive again.
  • Update your Mac to the newest macOS system.
  • Install Fuse for Mac or NTFS-3G for Mac to add drivers that allow you to read and write to NTFS-formatted external hard drives.
  • Reformat your external hard drive to make it compatible with the macOS system.
  • Reset your Mac’s NVRAM/PRAM or SMC to repair the hardware problems.

Why is My External Hard Drive not Showing up on my Mac When Plugged in?

For a deeper understanding of external hard drives not showing up on Mac, let’s explore a few usual reasons resulting in this issue.

  • Connection problems (frayed cable, dead USB connectors, etc.)
  • External hard drive chose to be hidden from Mac desktop/Finder
  • Insufficient power supply for external hard drive
  • Unsupported drive format
  • Bad segments/partitions or corrupted files inside the drive
  • Physical damage to drive
  • Drive can’t be readable on macOS device
  • Hardware or software with too-old versions on Mac

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